Speakers & Presenters

Terry Grundy
Terry GrundyPrincipal
Insync in Association with Press Ganey Australia/ New Zealand and Asia
James Gutierrez
James GutierrezChief – Quality, Safety & Patient Experience
Cleveland Clinic London, United Kingdom
Dr. Thomas Howell
Dr. Thomas HowellAssistant Medical Director of Patient Experience & MCHS Medical Director for Patient Experience, Obstetrics/Gynaecology
Mayo Clinic, USA
Erica Rubinstein
Erica RubinsteinVice President - Service Excellence and Patient Experience
Mount Sinai Health System, USA
Karin Jay
Karin JaySenior Vice President
Planetree International, USA
Annie Laverty
Annie LavertyChief Experience Officer
Northumbria Healthcare NHS Foundation Trust, United Kingdom
Ryanto Marino Tedjomulja
Ryanto Marino TedjomuljaCIO
Siloam Hospitals, Indonesia
Dr. Karen Luxford
Dr. Karen LuxfordCEO
The Australian Council on Healthcare Standards & ACHS International, Australia
Dr. Maliha Hasmi
Dr. Maliha HasmiExecutive Director & Deputy Sector Head - Health & Wellbeing & Biotech and Deputy Chair, NEOM Covid-19 Task Force
NEOM, Saudi Arabia
Joyce K. Nazario
Joyce K. NazarioAssistant Vice President & Head Patient Experience Group
St. Luke’s Medical Center, Philippines
Dini Handayani
Dini HandayaniCEO
Medistra Hospital, Indonesia
Dr. Chatchai Arthur Yachantha
Dr. Chatchai Arthur YachanthaActing Senior Director, Patient Experience
Bumrungrad International Hospital, Thailand
Datuk Dr. Kuljit Singh
Datuk Dr. Kuljit SinghMedical Director | Prince Court Medical Centre
President | Association Private Hospitals Malaysia (APHM), Malaysia
Ravi Sachdev
Ravi SachdevDeputy CMIO
Tan Tock Seng Hospital, Singapore
Farhana Nakhooda
Farhana NakhoodaSenior Vice President
Health Catalyst
Larry Lofgreen
Larry LofgreenCTO - Asia Pacific
Health Catalyst
Dr. Yan Chow
Dr. Yan ChowMD, MBA Senior Director, Industry Strategy and Marketing for Healthcare
Automation Anywhere, Singapore
Muthu Krishnan
Muthu Krishnan President & CEO
Kencor Health, United States
Dr. Juan Lucas Rosas
Dr. Juan Lucas RosasQuality Management Director
FV Hospital, Vietnam
Elaine Ng
Elaine NgGroup Head of Nursing
IHH Healthcare Berhad, Singapore
Erin Lloyd
Erin LloydGroup Head for Nursing, Quality and Risk
Ramsay Sime Darby Healthcare, Malaysia
Dr. Stephen Chan
Dr. Stephen ChanCMIO
Woodlands Health Campus, Singapore
Laís Junqueira
Laís JunqueiraQuality, Patient Safety and Innovation Manager
Elsevier, Spain
Manisha Kumar
Manisha KumarHospital Head & General Manager
Columbia Asia Hospitals, India
Ellil Mathiyan Lakshmanan
Ellil Mathiyan LakshmananPresident
Ostomy Association of Singapore & Co-Chair | SingHealth Patient Advocacy Network, Singapore
Dr. Teresa Wong
Dr. Teresa WongAssociate Consultant – Anaesthetist
Woodlands Health Campus, Singapore
Mohamad Fakih
Mohamad FakihChief Nursing Officer| Fakeeh University Hospital &
Medical Director Fakeeh Home Healthcare, United Arab Emirates